Microsoft Certifies CSE’S Silver Competency for Communication
On April 2, 2018, Computer Solutions East, Inc. (CSE) was awarded by Microsoft with the Silver Competency for Communications.
Microsoft declares that communication competency is about its “unique position in the market as a unified communications provider to the business and their customers’ advantage”. Some of the specific skills measured to earn it are planning and designing, deploying, and configuring for SFB and managing and troubleshooting Enterprise Voice. (Microsoft, 2015)
Skype For Business, the business communication tool with voice, chat, and audio-video conference capabilities, is an essential skill required to acquire communications competency. In an article by Microsoft Office support, it was explained that Skype for Business (SFB) is formerly known as Microsoft Lync. In 2015, Lync was replaced with SFB but its elements, functions, and interface were retained.
As a Microsoft partner, CSE is committed to becoming proficient in all aspects of Microsoft offerings. As of writing, CSE now holds five (5) Gold Competencies for the following: Cloud Platform, Cloud Productivity, Small and Midmarket Cloud Solutions, Datacenter, and Windows and Devices. CSE also bears six (6) Silver Competencies for Cloud Customer Relationship Management, Application Development, Silver Enterprise Mobility Management, Messaging, Collaboration and Content, and Communications.