Privacy Policy
At Computer Solutions East (“CSE,” “we,” “our,” or “us”), protecting your privacy is important to us. When you share information with us, you trust us to handle it responsibly. We take that responsibility seriously and are committed to being transparent about how information is collected, used, and protected.
This Privacy Notice explains how we collect, use, disclose, and safeguard personal information when you visit our website, communicate with our team, request information about our services, attend an event, apply for employment, or otherwise interact with CSE.
As a provider of managed IT services, cybersecurity services, cloud solutions, software licensing, and technology consulting, we collect and process information for legitimate business purposes and in accordance with applicable privacy laws.
Information We Collect
The information we collect depends on how you interact with us.
Information may be provided directly by you when you contact us, request a consultation, register for an event, subscribe to communications, purchase products or services, apply for a position, or otherwise engage with CSE. This information may include your name, company name, job title, email address, telephone number, mailing address, billing information, and any other information you choose to provide.
In some circumstances, CSE may obtain information from publicly available sources, business partners, manufacturers, distributors, referral partners, or other third parties involved in providing products and services. Such information may be combined with information already provided directly to CSE.
We may also collect certain technical information automatically when you use our website. This can include information such as IP address, browser type, device information, pages visited, referral sources, date and time of access, and information collected through cookies and similar technologies. This information helps us maintain the security, reliability, and performance of our website and services.
Your Choices
Where required by law, CSE will obtain consent before collecting or processing personal information. Individuals may choose not to provide certain information, although doing so may limit our ability to deliver requested services. Marketing communications may be declined or unsubscribed at any time.
If consent is denied or withdrawn, CSE will respect that decision; however, we may be unable to provide certain services, complete requested transactions, respond to specific inquiries, process applications, or continue communications that depend on the information or consent provided. Withdrawing consent does not affect actions already taken before the withdrawal, and CSE may continue to process information where required or permitted by law, contract, or legitimate business need.
How We Use Information
We use personal information to deliver products and services, respond to inquiries, provide customer support, process transactions, manage customer relationships, and fulfill contractual obligations.
Information may also be used to improve our website, evaluate and enhance our services, communicate important updates, support cybersecurity and fraud prevention activities, maintain business operations, and comply with legal, regulatory, or contractual requirements.
Where permitted by law, we may provide information about services, events, educational resources, industry updates, or other communications that may be of interest to you. You may opt out of marketing communications at any time.
How We Share Information
CSE does not sell personal information.
We may share information with trusted service providers, technology partners, manufacturers, distributors, subcontractors, and other third parties when necessary to deliver products, services, support, licensing, or business operations. These organizations are expected to safeguard information and use it only for authorized business purposes.
We may also disclose information when required by law, in response to lawful requests from government authorities, to protect the rights and security of CSE, our customers, our employees, or others, or in connection with a merger, acquisition, reorganization, or similar business transactions.
Cookies and Analytics
Like most websites, CSE uses cookies and similar technologies to improve functionality, understand how visitors use our website, enhance user experience, and maintain website security.
These technologies help us evaluate website performance, identify areas for improvement, and better understand how visitors engage with our content. You may manage cookie preferences through your browser settings; however, some website functionality may be affected if cookies are disabled.
Data Security
Protecting information is a fundamental part of our business.
CSE maintains administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. These safeguards are regularly reviewed and adjusted to address evolving business and security needs.
While no method of transmission or storage can be guaranteed to be completely secure, we take reasonable measures to protect the information entrusted to us.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, provide services, meet contractual commitments, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory requirements.
Retention periods vary depending on the nature of the information, the services provided, applicable legal requirements, and legitimate business needs. CSE periodically reviews retained information and securely disposes of records that are no longer required.
When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with our retention practices.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding the personal information we maintain about you.
These rights may include the ability to request access to personal information, request correction of inaccurate information, request deletion of eligible information, and obtain information regarding how personal information is collected, used, and disclosed.
To submit a privacy-related request, please contact us using the information provided below. We may take reasonable steps to verify your identity before fulfilling certain requests in order to protect personal information from unauthorized disclosure.
Information Accuracy
CSE makes reasonable efforts to maintain accurate and current information. Individuals are encouraged to notify CSE of changes to their contact information or other personal information so that records may be updated when appropriate.
Notice to California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable exceptions, California residents may request access to personal information collected about them, request correction of inaccurate information, request deletion of personal information, and obtain information about the categories of information collected, used, or disclosed.
CSE does not sell personal information and does not share personal information for cross-context behavioral advertising as defined under applicable California law.
California residents may submit privacy requests using the contact information listed below.
Questions, Concerns, and Privacy Requests
CSE is committed to addressing privacy-related questions and concerns in a timely and transparent manner.
If you have questions about this Privacy Notice, would like to exercise applicable privacy rights, or have concerns regarding how personal information has been handled, we encourage you to contact us. We review privacy inquiries and requests in accordance with applicable legal requirements and our internal privacy practices.
International Data Transfers
CSE is headquartered in the United States and primarily conducts business within the United States. In certain circumstances, information may be processed by authorized service providers, technology partners, or personnel located in other jurisdictions.
Where such processing occurs, CSE takes reasonable steps to help ensure personal information remains appropriately protected and handled in accordance with applicable legal requirements.
Privacy Oversight and Enforcement
CSE periodically reviews its privacy practices, policies, and safeguards to help ensure personal information is handled in accordance with this Privacy Notice and applicable legal requirements. Privacy-related inquiries, complaints, and requests are reviewed by authorized personnel and investigated as appropriate.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our services, business practices, legal requirements, or privacy obligations.
When changes are made, the updated version will be posted on this page together with the revised effective date.
Contact Us
Computer Solutions East, Inc.
481 Main Street, Suite 100
New Rochelle, NY 10801
Email: privacy@computersolutionseast.com
Phone: (914) 355-5800