UC Monitoring

UC Monitoring

Get the best out of your communication devices using our tested UC Monitoring that helps drive desired results.

Why UC Monitoring?

Proactively avoid issues
Proactively avoid issues
Monitor, warn and inform in real-time concerns through the whole unified contact environment.
New Technologies
New Technologies
Enable preparing, implementing and migrating new technologies confidently to maintain high-quality end-user service during the budgetary process.
UC and CC streamlining processes
UC and CC streamlining processes
Boost Productivity allowing whole central communications or call a center ecosystem of multi-vendor networks from a single viewpoint.
Enhanced user interaction
Enhanced user interaction
Drive customer acceptance and deliver ROI when deployed by full UC uptime, high-speed connections, and increased operating performance.
Deploying the way
Deploying the way
You can deploy our modular apps on-site or in the cloud to suit your needs.

UC Monitoring with CSE

Agile UC monitoring process by CSE to drive desired results.

Before, after, and after migration to either Cloud or UCaaS provider ecosystem for UC&C system migration to the Cloud or deployment of Unified Communications as a Service, our software helps ensure progress through comprehensive analysis (UCaaS). 

If you use Microsoft Teams, Cisco Webex Teams, voice/public cloud hosted by UCaaS, or voice/private cloud operated by UCaaS, we will provide the access you need to ensure that SLAs are met, rewards are achieved, and the user experience follows your expectations. 

CSEs software-based instrumentation collects actionable Smart Data from physical and interactive components and generates intuitive root cause discovery workflows for Cloud application problems. 

We will also provide provider reviews for cloud or on applications to monitor access to SaaS services; separate vendor concerns for Enterprise, WAN, and SaaS; and track UC&C applications and data and on-site. Finally, CSEs Controlled Systems can be used for UC&C Cloud migrations to lessen rollout price and provide constant tracking as long as you want. 

Via our UC Sensitive strategy, we will monitor meeting rooms and UC platforms like Teams and Zoom to ensure the success of meeting at all times. 

To help detect and patch glitches, eliminating confusion and delays, UC Proactive will track all virtual applications and USB peripherals remotely in real-time, including cameras, microphones, and speakers. It is also possible to track Windows updates so that they do not interfere with collaborative technology. Our plug-and-play technique allows you to start collaborating easily and quickly, without worrying about tech failure or downtime. 

UC Proactive gives you a full strategy following various controlled tools, including Positive, Reactive, and Hiring programs, offering streamlined processes and company assistance with all room types. 

Partner with CSE to integrate UC Positive into the organization to help transform meetings into productive collaboration sessions. 

UC Monitoring with CSE

CSE Services for UC Monitoring

Disorder and diagnosis

Disorder and diagnosis

Get an overview of granular data and historical information so you can diagnose network problems at all levels.

Report and review

Report and review

Understand machine performance with data insight through network layers, routers and limit controllers to make smart business decisions.

Monitoring, alert and detection

Monitoring, alert and detection

You are monitored by real-time, constructive monitoring and alerts to help you become more informed, respond faster and overcome organized communication efficiency.

Large multi-seller coverage

Large multi-seller coverage

Track all aspects of the unified communication environment and links across network paths, hardware and entire interfaces for calls and meetings.

Peripheral monitoring

Peripheral monitoring

Instant warning of issues or errors like cameras, microphones and speakers, real-time monitoring of all AV devices, screens and USB peripherals

Application Monitoring

Application Monitoring

Continuous monitoring of the process and registration of each application

Remote support

Remote support

Remote computer connection and view, immediate assistance and settlement

Why CSE for UC Monitoring?

It is important to engage in UC monitoring software if you want to ensure which your customers get a great responsibility when they connect over voice and video. Next, decide if your current systems can take on the new features required by a UC environment. Extending your existing toolset is a faster and cheaper way of reinforcing your monitoring. However, if your facilities do not adequately provide the external testing needed for UC, you need to start looking elsewhere for suitable items. While you work with CSE as your UCaaS provider, we will manage every stage of the process, from deployment to ongoing monitoring and maintenance. Our team has the expertise and skills to ensure that your organization is still connected and that your employees are prepared to maximize their involvement. 

Centralized communication and management networks are the core of some of the most important business systems. As people become more distant and the desire for a seamless experience increases, the need for elevated and rapid problem solving has never become more relevant. 

The Collaborate solution suite from IR provides tracking of organizational performance through audio, video, and collaboration ecosystems. You can simplify complex contact center environments with IR Collaborate and ensure that contact channels, whether on-site, in the cloud, or hybrid, are still open. 

  • The Most Popular Partner for Microsoft consulting.
  • Microsoft cloud partner since the year 2006.
  • Offering top-notch expertise and customer service for an array of Microsoft Gold services.
  • A trusted name in the business fraternity for office 365 consultancy for over a decade.

Success Stories

Our cloud solutions help the global enterprise achieve business goals.

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Neil Hoosier & Associates

We work to identify the clients IT problem and offer the best solution. Time and again,we face a situation that demands agility and the right set of talent that can solve technology issues.

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DPSI

Not all projects are about innovation. Some are those that add a feather in our cap no matter what we deliver and how. It was typically a government project that involved a lot of roadblocks right.

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Central Florida HIDTA

Being an expert IT solutions partner in the US and worldwide, we are committed to delivering results that drive business growth. Our team recently worked with Neil Hoosier & Associates to resolve.

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