Customizable Cloud Telephony Solution

Customizable Cloud Telephony Solution

Move your business phone system to the cloud with our cloud based telephony solutions.

Recording Scattered Communication

RECORDING SCATTERED COMMUNICATION
RECORDING SCATTERED COMMUNICATION
Avail call tracking and recording capabilities on your team’s dedicated number through a centralized app.
Zero Maintenance
Zero Maintenance
Zero hardware requirement, zero installation charges and no maintenance.
SKILLS-BASED ROUTING
SKILLS-BASED ROUTING
A perfect combination of data security and low maintenance to keep systems running smoothly.
FORWARD-TO-PHONE
FORWARD-TO-PHONE
Get remote executives to handle calls instantly through forwarding options.
Real-time Analytics Dashboards
Real-time Analytics Dashboards
Enabling your cloud telephony team to integrate the CRM using our real-time custom dashboard for analytics.

Custom Cloud Telephony System Process

Designed for your team. Perfected for your customers:

The best part about setting up the cloud telephony system is that there are no dependencies on hardware and software. There are plenty of services for businesses to choose from right from IVR setup to call center configuration and even call recording, forwarding, and virtual calling. We can help set up any of these or other telephony systems to your current communication network as well. For any of the enterprise telephony solutions, we start with creating a dedicated PRI along with the PRI server and a conventional call center solution.
Net step, we define the cloud telephony architecture wherein we host all the cloud devices like application servers, PRI lines, etc. Once it is done, we start our continuous cloud server maintenance processes. This opens up another opportunity for your business to integrate CRM solutions. We utilize the keywords and transcripts for setting up the custom rules for your CRM that helps in efficient lead management as you grow.

Custom Cloud Telephony System Process

Our Custom Cloud Telephony Offerings

SUPERIOR RELIABILITY

SUPERIOR RELIABILITY

Our up times of 99.9% are one of the best in the industry.

SCALABILITY

SCALABILITY

We are just one call away to help you scale the Cloud telephony system in the current environment.

MULTILEVEL IVR

MULTILEVEL IVR

Our cloud expertise facilitates creating a better impression of your company by creating meaningful IVR for incoming calls.

SIMPLE TO IMPLEMENT

SIMPLE TO IMPLEMENT

Providing efficient setup engineers to get you started promptly using REST APIs.

OMNI-CHANNEL ROUTING

OMNI-CHANNEL ROUTING

We deliver Omni-channel smart routing for a faster workaround.

AUTOMATION WITH MACROS

AUTOMATION WITH MACROS

Resolve customer issues effectively be leveraging our capability.

SECURE DATA

SECURE DATA

Our dedicated data security team enable customer and report safety.

WHY CSE

Why CSE for Customizable Cloud Telephony Solution

The modern workforce demands the latest cloud telephony solution. CSE holds a commendable experiencing of the communication and collaboration needs of businesses. Our IP phone systems help you evolve from the basic telephony systems that make connecting to customers easily. Our cloud telephony solution is tailored to your requirements with custom IP services that enable using multiple communication tools. Get our highly resilient and secure cloud infrastructure coupled with dedicated resources to manage your network infrastructure. Manage business calls global without any quality compromise at effective pricing to get an edge over the competition.

  • The Most Popular Partner for Microsoft consulting.
  • Microsoft cloud partner since the year 2006.
  • Offering top-notch expertise and customer service for an array of Microsoft Gold services.
  • A trusted name in the business fraternity for office 365 consultancy for over a decade.

Success Stories

Our cloud solutions help the global enterprise achieve business goals.

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Neil Hoosier & Associates

We work to identify the clients IT problem and offer the best solution. Time and again,we face a situation that demands agility and the right set of talent that can solve technology issues.

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DPSI

Not all projects are about innovation. Some are those that add a feather in our cap no matter what we deliver and how. It was typically a government project that involved a lot of roadblocks right.

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Central Florida HIDTA

Being an expert IT solutions partner in the US and worldwide, we are committed to delivering results that drive business growth. Our team recently worked with Neil Hoosier & Associates to resolve.

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