Why Digital Businesses Should Adopt Unified Communications for Seamless Growth?
A very crucial aspect of modern business is communications. Business enterprises today work in a much more closely knitted way as compared to before. Since businesses have become global, such a closed web of communication has become important for businesses. Moreover, to keep a healthy relationship and for getting to know one’s employees in a better way, communication is the most important tool available.
However, it was never feasible in the long term to have multiple communication channels- be it the phone, video, text messages, emails, etc. Due to this, Unified Communications gained ground.
What is Unified Communications?
In simple words, united communications are a single platform over which all the channels of communication of a business are integrated. They are kept in one single place. With this, an organization need not use a plethora of different tools to meet their communication needs. It has made communication faster, cheaper, and much easier.
What Communication Services are Integrated with Unified Communications?
Largely speaking, today, there are a lot of communication channels available to people, not just businesses. Telephones, instant chatting, video calls, emails, audio calls via mobiles are all a part of s normal person’s communication channel and are used even by businesses. Unified Communications integrates all these kinds of communication channels so that the whole process of communication becomes easier and faster. For example, the WebEx Cloud Calling system solution by Cisco Enterprises provides you with an all-in-one cloud calling system having virtual receptionist for callers, direct inward dialing, and director-based dialing, which makes the whole process of handling customer calls extremely easy.
This is just one of the reasons your business needs Unified Communications. Let us look at some more benefits of it below
Cost reduction with increased scalability
Whether your company is small or big, the communication solutions you need are unique. A cloud-based UC platform enables you to start small and affordably. You may scale the service up or down as required as time passes and growth happens.
With the ability to pay for throughput or data rather than a flat fee, this kind of solution offers lots of flexibility. Customizable packages and fragmented choices let you choose the features that are most beneficial to you and your company.
Additionally, the logistics are very straightforward. You do not need to buy more gear or modify your existing technology. Everything is managed through a single virtualized server, which simplifies and simplifies updates and maintenance for everyone involved.
Cuts Costs and Easily Scalable
The communication needs of every business depend on its current size. But as one grows, these needs increase. No businessperson in their right mind would want multiple courses of communication within their organization, which is why the readily available and easily scalable solutions of unified communications help a lot. Let’s say; you take the services of Cisco unified wireless network solution provider in Florida and New York by using their Unified Communications Manager Assistant. Now, with this centralized calling system, your employees will have the ability to filter calls and line monitoring, while your office assistant can easily assign calls, check the status of calls, and see how calls are being handled. A very interesting service indeed!
Saves Crucial Time and Offers Unlimited Collaboration
There is no doubt that time equals money. With Unified Communication, you will save a lot of time. Imagine being connected with your team when you’re on the road, at home, at the dentist’s, or in the park. All of this is possible with a proper unified communication provider such as Cisco Unified wireless network solution. With their software called ‘Cisco Jabber’s, you would be able to collaborate with your team from anywhere, from any device. It supports android, iOS, Windows, and any other operating system and device you can think of. Chatting threads are common among different devices (your mobile phone and PC). Plus, services such as team video calling, and document sharing can be done anytime, anywhere.
Secures and Streamlines Collaboration
The times of bringing executives in or removing everyone from their workstations for meetings are gone. Today, we collaborate with other important people of the company concurrently through video conferencing and group texting.
Today’s UC systems enable you to instantly organize a video, web, or phone conference. It makes no difference where your workers are situated; they may interact and exchange ideas or thoughts in real-time regardless of their location.
It also applies to customers from other countries. If you need a meeting or conversation with them but lack the time or resources to fly anyone in, a unified communication system can instantly link you.