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Virtual Hosted Office

As the world becomes flat, business needs technology enables us to work more remotely and be connected to our resources all of the time.  How many times have you left the office remembering that you forgot to copy that document to your removable flash drive?  How many times did you need to access that customer database to get the history on an opportunity that you are visiting and you are on the road?

Computer Solutions East has been providing a myriad of technology needs to our customer's in house systems providing remote solutions in many different ways.  All of these technologies have a very large up front cost, large amount of maintenance and after 2 to 3 years, need to be updated. 

We recognize that ALL businesses need to compete more efficiently whether it is to gain that competitive edge, work from home a couple of days a week or employ the perfect person located 500 miles away.

Using today's WAN technologies properly, we can securely create your virtual office with ALL the bells and whistles you demand:

  • Microsoft Exchange e-mail Collaboration
  • VOIP Phone and Office integration
  • Secure Office to Office Communications
  • Mobile Device Connectivity
  • CRM Solutions
  • Terminal Server Connectivity
  • Line-Of-Business Software Support
  • Data Backup and Technology Maintenance

This vision from Computer Solutions East was discovered when one of our partner companies, IP Telecom Group was fed up with maintaining their own system.  They used a handful of general business products - Microsoft Office, QuickBooks, QuickBooks Service Manager, and their VOIP configuration software.  IP Telecom Group's bookkeeper was located 68 Miles away, has field technicians installing and servicing their systems, and often employees needed to work from home to handle personal matters and give that extra level of support after hours.

Eric came to Computer Solutions East and said "I am tired of dealing with these computers and our guys not able to connect efficiently in the field to update service requests.  Can you do something?"  After a long discussion and viewing how Computer Solutions East manages our technicians, we came up with the Virtual Office concept.  Albeit, everyone else out there has some version, but ours simply makes business sense.

Using VOIP solutions, coupled our firewalls and our existing servers, we arrived at the solution.  Computer Solutions East absorbed all of IP Telecom Group's technology, data and phone systems and created a mobile virtual platform.  Eric now does not have to worry about backup, security patches, creating accounts, dealing with SPAM/Viruses - the list goes on.  Now IP Telecom Group can focus on selling and servicing their VOIP products!

Think of it this way...  Why would any company want to purchase, store, maintain and upgrade their technology?  What is the point of having all of this stuff in your office where you have to pay someone to manage this?  By outsourcing with the Virtual Office, you get enterprise benefits and you don't have to deal with it!

Remember Economies of Scale?  Most businesses need all the enterprise software but are limited by cost.  Computer Solutions East brings all of these features to you and makes it possible by leveraging many small businesses assets.  Take our backup for example - We have an 8 TB autoloader with offsite backup!  Our opinion is everyone should have a tape backup system, but they are expensive and they have to be managed.  Now we can backup everyone's data, provide disaster recovery and disperse the costs among many small businesses.

 

Using Microsoft's Services Provider Licensing, we are delivering a LEGAL form of hosting for our customers.  Contact us to discuss how Computer Solutions East Virtual Office Solution can work for you!