As the world becomes flat, business needs technology enables us to work more
remotely and be connected to our resources all of the time. How many times
have you left the office remembering that you forgot to copy that document to
your removable flash drive? How many times did you need to access that
customer database to get the history on an opportunity that you are visiting and
you are on the road?
Computer Solutions East has been providing a myriad of
technology needs to our customer's in house systems providing remote solutions
in many different ways. All of these technologies have a very large up
front cost, large amount of maintenance and after 2 to 3 years, need to be
updated.
We recognize that ALL businesses need to compete more efficiently whether it is
to gain that competitive edge, work from home a couple of days a week or employ
the perfect person located 500 miles away.
Using today's WAN technologies properly, we can securely create your virtual
office with ALL the bells and whistles you demand:
- Microsoft Exchange e-mail Collaboration
- VOIP Phone and Office integration
- Secure Office to Office Communications
- Mobile Device Connectivity
- CRM Solutions
- Terminal Server Connectivity
- Line-Of-Business Software Support
- Data Backup and Technology Maintenance
This vision from Computer Solutions East was
discovered when one of our partner companies, IP Telecom
Group was fed up with maintaining their own system.
They used a handful of general business products - Microsoft
Office, QuickBooks, QuickBooks Service Manager, and their VOIP
configuration software. IP Telecom Group's
bookkeeper was located 68 Miles away, has field technicians
installing and servicing their systems, and often employees
needed to work from home to handle personal matters and give
that extra level of support after hours.
Eric came to Computer Solutions East and said "I am tired of
dealing with these computers and our guys not able to connect
efficiently in the field to update service requests. Can
you do something?" After a long discussion and viewing how
Computer Solutions East manages our
technicians, we came up with the Virtual Office
concept. Albeit, everyone else out there has some version,
but ours simply makes business sense.
Using VOIP solutions, coupled our firewalls and our existing servers, we arrived
at the solution. Computer Solutions East absorbed all of
IP Telecom Group's technology, data and phone systems and
created a mobile virtual platform. Eric now does not have to worry about
backup, security patches, creating accounts, dealing with SPAM/Viruses - the
list goes on. Now IP Telecom Group can focus on selling
and servicing their VOIP products!
Think of it this way... Why would any company want to purchase, store,
maintain and upgrade their technology? What is the point of having all of
this stuff in your office where you have to pay someone to manage this? By
outsourcing with the Virtual Office, you get enterprise benefits and you don't
have to deal with it!
Remember Economies of Scale? Most businesses need all the enterprise
software but are limited by cost. Computer Solutions East
brings all of these features to you and makes it possible by leveraging many
small businesses assets. Take our backup for example - We have an 8 TB
autoloader with offsite backup! Our opinion is everyone should have a tape
backup system, but they are expensive and they have to be managed. Now we
can backup everyone's data, provide disaster recovery and disperse the costs
among many small businesses.
Using Microsoft's Services Provider Licensing, we are delivering a LEGAL
form of hosting for our customers.
Contact us to discuss how Computer Solutions East
Virtual Office Solution can work for you!