Microsoft Dynamics CRM
More and more small business needs a holistic solution that incorporates their e-mail, sales automation, accounting, customer tracking and marketing. Finally there is a product for the small business that is affordable and can grow with the business. Computer Solutions East realizes that ALL businesses need a CRM tool, and Microsoft CRM 2011 is the solution for business that is already invested in Microsoft products. CRM is the glue which connects all departments and technologies including Microsoft Office, Small Business Server and Microsoft Exchange.
Have one of our experienced Business Consultants help determine how CRM can work for you!
Reasons to Choose Microsoft Dynamics CRM
World-class customer experiences begin with your people. By giving your people the right tools to boost their productivity and amplify their impact, they can drive your organization to achieve your goals and generate maximum return.
The top reasons organizations choose Microsoft Dynamics CRM to create world-class customer experiences include:
- Value
- When considering costs—including licensing, services, training, deployment, administration, and maintenance—customers, press, and industry analysts regard Microsoft Dynamics CRM as one of the best values in the industry.
- Productivity
- Microsoft Dynamics CRM helps increase productivity and creates a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that set your business apart.
- The Cloud
- Microsoft invests over $2 billion dollars in cloud infrastructure every year. Microsoft Dynamics CRM is one of the quickest and easiest ways for your business to take advantage of the cloud and cloud economies, including reducing systems management and maintenance costs as well as paying only for the capacity you need. Additionally, to ensure your CRM system is always available, Microsoft provides a financially backed service agreement to give you piece of mind.
- Partner Network
- Microsoft helps you get your solutions up and running quickly with one of the world's largest network of professional services and third-party applications to complement your Microsoft Dynamics CRM investment.
- Global Availability
- With Microsoft Dynamics CRM and Microsoft Dynamics CRM Online, you can provide your teams around the world with integrated yet localized tools to help them to communicate, collaborate, and drive global results.
- Microsoft Office
- Microsoft Dynamics CRM works seamlessly with Microsoft Outlook and Microsoft Office productivity tools so your CRM professionals do not have to learn new applications and can be instantly productive.
- Business Insights
- Microsoft Dynamics CRM provides your users with a multitude of business intelligence and data visualization capabilities that they can use to instantly get accurate, up-to-date information— sales forecasts, targets, quotas, customer buying patterns, and promotions—to drive sales growth.
- Extended CRM
- In addition to their relationship with customers, organizations need to manage and maximize other critical relationships—with partners, suppliers, and contractors, to name a few. Microsoft Dynamics CRM can be easily customized to support these extended CRM scenarios—at no additional fee.
